FAQ | Airport Transfer and Private Transportation

VIP transfer service is a private transportation solution provided with luxury vehicles and professional drivers. It offers safe, comfortable, and personalized travel for airport transfers, hotel transfers, and city transportation needs.

We provide VIP airport transfer services to major airports across Turkey, especially Istanbul Airport and Sabiha Gokcen Airport, ensuring safe and timely transportation.

You can easily create your transfer reservation in just a few steps by filling out the online booking form on our website. Alternatively, you can contact our customer support team for assistance.

Yes, after completing your reservation, a confirmation email containing your transfer details will be sent to you.

Driver details and contact information will be shared with you before your scheduled transfer, allowing direct communication if needed.

We monitor your flight information provided during booking. In case of delays, your transfer schedule is automatically updated, and the service continues without any additional charge.

Luggage capacity may vary depending on the vehicle type. Generally, each passenger is allowed one large suitcase and one carry-on bag. If you have extra luggage, please inform us during reservation.

Our VIP vehicles typically accommodate between 1 and 6 passengers. Larger vehicle options are available for group transfers.

Yes, child seats are available upon request. For safety and availability, please mention this during the reservation process.

Full refunds are provided for cancellations made at least 12 hours before the scheduled transfer time. Refunds are not available for later cancellations.

You can pay securely online using a credit card or choose to pay in cash during the transfer. All transactions are processed through secure payment systems.

What is VIP transfer service ?

Which airports do you provide transfer services to ?

How can I make a VIP transfer reservation ?

Will I receive confirmation after making a reservation ?

How can I contact the driver before the transfer?

What happens if my flight is delayed?

Is there a luggage limit for the transfer service?

How many passengers can your VIP vehicles accommodate?

Do you provide child seats?

What are your cancellation and refund policies?

What payment methods do you accept?